Warranty & Service
Our Work Is Built to Last
Enjoy the peace of mind that your project is backed by a Best-in-Class Warranty
Need Help? Submit a Warranty Request
At Bahler Brothers, we take pride in the quality of our craftsmanship. That’s why we stand behind our work with comprehensive warranties tailored to each service we provide. Below, you’ll find a breakdown of what’s covered.
New Hardscape Installation
Coverage: 5 years from installation
Includes: Workmanship-related issues and material defects. Exceptions may apply.
Decks
Coverage: 5 years from installation
Includes: Workmanship-related issues and material defects. Exceptions may apply.
Outdoor Kitchens
Coverage: 5 years from installation
Includes: Block work and countertops. Appliances are covered under the manufacturer’s warranty.
Landscape Lighting
Coverage: 1 year from installation
Includes: Diagnosis and repair of faulty fixtures or system issues. Fixture or transformer replacement if needed.
Plant Material
Coverage: 1 year from installation
Includes: Trees and shrubs
Water Features
Coverage: 1 year from installation
Includes: Workmanship-related issues in the feature’s construction. Pump is covered under the manufacturer’s warranty.
Exclusions: Certain services and conditions are not covered under warranty. This includes, but is not limited to, fire features, site restoration, natural stone, hardscape cleaning and maintenance, and any touch-up or repair work. Additionally, damage caused by weather, pests, improper maintenance, third-party interference, as well as normal wear and tear may not be elibile for coverage.
Request a Service Visit
If your project needs a touch-up, minor repair, or general maintenance that falls outside of our warranty coverage, we’re happy to help. Our team can schedule a service visit to assess and address the issue promptly.
Touch-Up Service Rates:
$185 for the first hour per person, plus $106 for each additional hour per person. Material costs, if required, will be added to the final invoice.
